Return Policy
The Wholesale Guy wants to thank you for making your purchases with us! At The Wholesale Guy, we commit ourselves to delivering the finest, high quality products. As well as providing you with a dependable wholesale experience. Essentially our return policy varies by product.
No returns on perishable items.
We will not accept returns on fresh products which includes meats, cheeses, and other refrigerated items. This is due to the safety of our customers and staying in compliance with the food handling regulations. The fresh and perishable products are FINAL SALE. We are not able to accept returns or exchanges on these items under any circumstances.
Please contact us within 24 hours of receiving your order if it arrived damaged, spoiled, or incorrect. We would appreciate photos, and our team will immediately assist.
Returns on dry goods.
We accept returns on NON-PERISHABLE items including canned goods, pantry items, olive oils, and other on the shelf products.
Return eligibility:
- Must be requested within 7 days of delivery.
- Items must be unopened, unused, and in original packaging.
- Buyer is responsible for return shipping costs unless the item arrived damaged or incorrect.
Approved returns will be refunded to the original method of payment or issued as store credit.
Damaged or Incorrect Orders
Please notify us within 24 hours of receiving your order if it arrived damaged, defective, or incorrect.